Keyboarding — 11e

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Welcome to the 11e of Gregg College Keyboarding & Document Processing Web site sponsored by your author team—Scot Ober, Jack Johnson, and Arlene Zimmerly! We are dedicated to delivering:

Hands-on help by instructors — for instructors and students. 

 PowerPoint Icon 24x24px  Welcome to GDP11e!
(preview the "best-of-the-best" GDP11e features)

Instructors: Please review E-Mail Support on the Troubleshoot page to request a GDP account for your school, to schedule an on-site visit from one of our Digital Learning Consultants, to request a free examination copy, or to inquire about WebEx webinar training sessions. Visit the Customer Experience Group Support Center or the Troubleshoot page for other support options.

Students: Please first ask your instructor for help in setting up your GDP account. If you still have questions, visit E-Mail Support on the Troubleshoot page to request further help.

The Microsoft Office Word 2016 Manual for Gregg College Keyboarding & Document Processing is now available. Click the image below for a product video.


Visit the Getting Started page to review "Best Practice" routines for instructors and students and other helpful information to get up and running with GDP. Access these additional resources via the 11e Gregg College Keyboarding & Document Processing Information Center:
  •  Web-basedno installation of any GDP course software—ever!
    4Seamless, timely GDP updates—no interruption to users.
    4Work at a second location with ease—skillbuilding and Word files are saved on the Web.
  •  Automatic upload of all skillbuilding—students hit the ground running from Lesson 1.
  •  Work on a PC or a Mac for all skillbuilding; install Word 2016, 2013, 2010, or 2007 for Windows for document processing.
  •  Electronic handouts and links—post resource files (such as course outline and assignment sheets) and links to any Web sites, which students can access seamlessly from GDP.
  •  Unlimited skillbuilding—Enrichment lessons in Lessons 1-20 and MAP+ from Lesson 1 on. Click  here for details, and click here for an analysis of our alphabetic key coverage vs. other textbooks.
  •  Customized GDP menus—use the Scheduling feature to customize GDP menus to display only the exercises and document processing jobs you want when you want them.
  •  Message Center—instructors and students communicate internally via Message Center thereby eliminating the need for external e-mail.

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  • This Web site and its contents are © 2017 [Arlene Zimmerly]. All rights reserved. E-mail any author for permission to use any content from this site. We welcome your requests. Visit the Contact Us  page for a list of e-mail addresses. Revised February 26, 2017.